Shipping policy

Shipping Policy

1. General Information

Welcome to BLCKBASK. We aim to provide a seamless and enjoyable shopping experience for our customers. This shopping policy outlines the terms and conditions governing your use of our services and products. By shopping with us, you agree to the following terms.

2. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • Net Banking
  • UPI Payments (Google Pay, Paytm, PhonePe, etc.)
  • Payment Wallets
  • Razorpay (for local transactions)
  • PayPal (for international transactions)

All payments are securely processed through trusted gateways, ensuring your data is safe.

3. Pricing and Currency

All prices are listed in INR. Prices are subject to change without prior notice. Any additional taxes or fees, including shipping or customs, are displayed at checkout.

4. Order Processing

Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been placed and another email once it has been shipped. If there is any delay in processing, we will notify you immediately.

5. Shipping Policy

  • Shipping Within India: Orders are usually delivered within 3-7 business days.
  • International Shipping: Delivery time varies based on destination, typically between 7-14 business days.
  • Shipping costs will be calculated at checkout, and customers are responsible for any customs duties or taxes applied to international orders.

6. Return & Exchange Policy

  •  If you would like to exchange, please contact our team at ( contact@blckbask.com) within 7 days of receiving the item.

  • Cancellation and refund is not possible against any orders.

  • In case of return on any order, the amount will be credited back to the customer in the form of COUPON

  • Product purchased on sale cannot be cancelled once the order is placed and are not eligible for Refund/ exchange

  • If you have any inquiries regarding Return & Exchange policy, please reach out to us at contact@blckbask.com

7. Privacy & Security

Your personal and payment information is kept confidential and secure. We use encryption technologies and adhere to industry standards to protect your information. Please review our Privacy Policy for more details.

8. Customer Support

For any queries or issues regarding your order, you can reach us at:

  • Instagram Support: @blckbask
  • WhatsApp Support: +91-9022476568
  • Email Support: contact@blckbask.com

We are available Monday to Saturday, from 11:00 AM to 8:00 PM.

9. Changes to the Shipping Policy

We reserve the right to modify this Shopping Policy at any time. Changes will be posted on this page, and continued use of the website after such changes constitutes your acceptance of the new terms.